Network Management and Operations · Provides System Monitoring, User Accounts/Permissions · Coordinates System Access and Network Security · Resolves Network Problems · Manages updates to Web Server · Develops recommendations for network Improvements · Logs in Academic Information and Service Requests · Assist with problem-solving	Information Management Services · Coordinates Teleconferencing Sessions · Prioritizes Requests for Academic Information and Services · Sends Electronic (i.e. E-Mail) Acknowledgment of Receipt of Service Request to Approved Users · Processes request for Information (e.g., network documentation) · Establishes and Maintains Information Repository
	Approved Users Activities · Generates Requests for Documentation · Participates in Teleconferencing Sessions · Utilizes (Faculty/Students) On-Line Research, Academic and DoE Information · Identifies Network Access Problems And Suggests Improvements	Support Office Electronic Reference Library · Maintains Database on Requests for Reference Information · Maintains On-Line CSSV Center Documentation · Maintains Electronic Clearinghouse of CSSV Tools and Techniques for approved users. · Provides Electronic Dissemination and Information Update: For Approved Users. · Provides Approved Users with Network Support Services · Provides network status and scheduling Information